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All training will be confirmed in writing 10 days prior to the start date of
your course, if you haven't received any confirmation, please contact our
offices to check if we received your booking form.
In the unlikely event of a course failing to reach any minimum student
number, you will be offered a full refund or a place on the next available
course. Cancellations may be made with a full refund 24 hours prior to
the start date, after this, no refund will be available.
terms & conditions
- Provisional bookings may be
made by telephone or fax, but
must be confirmed in writing,
including appropriate payment
within seven working days.
- All fees are payable in advance
and no admission to the course
will be permitted until payment
has been received.
- Joining instructions will be
forwarded following receipt of
payment. If joining instructions
have not been received, please
telephone to make sure payment
has been received.
- A map of how to get to the venue
will be included in the joining
instructions, including a listing of
hotel and guest accommodation
for delegates (if needed).
- Lunch and refreshments are
included in the course fees.
- Printed course notes are included
in the course fees. Course
literature is copyright and may not
be reproduced without
permission.
- Where examinations, whether by
an internal or external examining
authority, form part of, or are
taken following a course, no
refund of fees can be given in the
event of a candidate failing to
reach the standard required.
Examiners decisions are final.
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